Features

• 

  Meet Regulatory Requirement
  & Monitor

  Efficiently monitor their relationships with service providers and to reduce potential risk to customers
• 

  Workflow Solution

  Collaborative & real-time workflow solution to manage the risks and helps to conduct due diligence
• 

  Document Management

  Request/review the service provider’s policies, procedures, internal controls, & training materials. Upload/search/review documents (such as Certifications, Insurance Certificates, NDA's, Agreements...)
• 

  Compliance
  & Scoring

  Review service provider from regulatory, process & quality compliance perspective. It establishes internal controls & on-going built in monitoring to determine whether the service provider is complying with the law
• 

  Secure Communication
  / Messaging

  Connects service providers & client and adds better communication channel
• 

  Open Architecture

  Supports third party interfacing such as interface with accounting or payment gateways
• 

  Service
  Provider Login

  Login for all stakeholders
• 

  Reporting

  Reliable and timely reports, measure productivity, due diligence, risks & gross profit

• RxOffice^® Stakeholder Management portal assists effectively meeting regulatory requirements, including those from the Consumer Financial Protection Bureau (CFPB). The seamlessly integrated module allows financial institutions to efficiently monitor their relationships with service providers and to reduce potential risk to customers.
• RxOffice^®'s collaborative & real-time workflow solution makes process effective for managing the risks of service provider relationships. Also it helps to conduct due diligence to verify that the service provider understands and is capable of complying with the law.
• RxOffice^® Document Management helps banks/non-banks to request and review the service provider’s policies, procedures, internal controls, and training materials. It helps all parties to upload/search/review documents (such as Certifications, Insurance Certificates, NDA's, Agreements and etc.)
• RxOffice^®  scoring module is fully customizable & configurable. It helps banks/non-banks to review service provider from regulatory, process & quality compliance perspective. Additionally it establishes internal controls and on-going built in monitoring to determine whether the service provider is complying with the law. It helps clients to take prompt action to address any problems identified through the monitoring process.
• RxOffice^®  secure messaging connects service providers & client and adds better communication channel. It has an ability to send individual/bulk secure messages manually / automatically to service providers & 3^rd party
• RxOffice^®  open architecture supports 3rd party interfacing such as interface with accounting software to manage payments and fees
• Service providers can also register & login to RxOffice^®, it allows them to manage their activity
• RxOffice^® Reporting
  • Supports reliable and timely reports
  • Reports to measure productivity, due diligence, risks & gross profit
  • Retrieve reports such as upcoming contract/insurance/certificate etc. expirations with ability to filter category, status, services provided and etc.